Regular cleaning is what Vac N Steam specialize in. We constantly listen to our customers and continue to optimize and tailor our services to give you exactly what you want.
We let you decide what you want and when you want it. If you want us to follow your list and instruction, select one of our "Hourly Rate" services. If you want to follow our recommendations, try our "Flat Rate" service.
We give you benefits of a regular service, without any lock in contracts or comittments needed. Book a regular clean to get the benefit of up to 10% off, but cancel anytime.
We know how frustrating it is to get different cleaners every service. We assign a permanent cleaning team to your service and will only offer an alternative if you request it or if your team is unavailable.
We offer two main types of regular service, our “Hourly Rate” and our “Flat Rate”.
The Hourly Rate allows you to book a time-based service and we can follow your checklist to the tee.
If you would rather follow our lead, we recommend trying our Flat Rate service which sees the cleaners follow our very own checklist which we have optimised over time to include all the general things our customers want cleaned on a regular basis.
We understand that trust is everything. When you are hiring a cleaner you are inviting somebody in to your home and you need to know you can trust them. Vac N Steam has taken every step possible to ensure that our customers know that they can trust us.
All our cleaners have up to date, clean police checks. We are committed to being honest and respectful at all times.
Our business is insured and all our cleaners have public liability insurance to protect against any accidents or damage.
We are proud of our recruitment process. Cleaners are vetted, interviewed, inducted and then have to pass a strict cleaning workshop before they make it in to our prestigious team.
Over the years we have learnt that providing the best cleaning team for a customer is not as simple as some people may think. Although the quality of the cleaning is of great importance, so is the type of person, the personality and the style of cleaning. When booking with us, please let us know of any preference you have and we will do our best to assign you a cleaner/cleaning team who suits best suits your needs.
Although it does not happen very often, every now and they you may not feel you have found a perfect fit. Please do not worry! We can always send out a different cleaning team and find you the perfect match. The chances of us not getting it right the second time round are almost 0, and we will back that up by not charging you a cent if we don’t get it right!